You can easily request a password reset link following these steps:

  • Go to the Charlie login page

  • Input your company domain (if you are unsure of your company domain you can check with your company admin or your line manager)

  • Click on the 'forgot your password' link below the login box

    Screen Recording 2022-04-21 at 12.25.15 pm

  • Enter your Charlie login email address

  • You will then receive a password reset link, just click the link to enter a new password


Having trouble remembering your login email? Your line manager, team lead or company admin can find your login email on your personal details tab of your profile.

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