When your company runs a poll, you will receive either a poll launch email or one question per email per week if your company has chosen to run a micro poll for the duration of the poll. When you receive your email notification about a new poll question from your company you can then submit your response directly in the email if it is a micro poll or via your Charlie account. If your company has sent out a poll with the questions all at once, you will need to log into your Charlie account to submit your questions.

Submit your answer via email (only for a micro poll):

You are able to submit your response to a poll via email, just click on the icon that best matches your response and your answers will be recorded in Charlie and sent anonymously to the poll.

You can then log into your Charlie account and view your previously submitted answers.

Note: You cannot change an answer once submitted.


How to access and submit your polls and responses in Charlie:

This can be done two different ways

  1. Click the link in the poll question email which contains a link to bring you directly to the question within your Charlie account (if you are logged in).

  2. Access via your Charlie account

    • Expand company on the lefthand side

    • Click on polls and surveys

    • You will then see a list of all your polls

      Screen Recording 2021-12-15 at 05.22.46 pm


To Submit your answer as a Team Member:

  • Click 'actions' next to the name of the poll

  • Click 'answer'

  • Click on the icon that best matches your response

  • Done! Your response is anonymously sent to Charlie and we will collate the responses for your company.

    Screen Recording 2021-12-16 at 09.01.09 am

To Submit your answer as an Admins/Super Admins:

  • Click Actions next to the name of the poll

  • Click Answer from the drop down menu

  • Click on the icon that best matches your response

  • Done! Your response is anonymously sent to Charlie and we will collate the responses for your company.

Screen Recording 2021-12-16 at 09.03.14 am

Note: Once you click on the icon, your answer will be submitted and it's not possible to change your selected answer.

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