Note: Only Admins or Super Admins can action or request deletion of a user.
When a new person is added to Charlie, they are created as an individual user, with information relating to that user stored on our database.
How to request deletion of a user profile?
When a team member leaves their business, you should archive their account. This will deactivate their access to CharlieHR, while retaining the data stored for your records, and if they ever rejoin your business.
User Profile can only be deleted once the have been archived. Once you are ready to move forward with a deletion, please reach out to the Charlie support team via chat or email through help@charliehr.com and they will be able to action this for you.
Requesting a permanent deletion of your own record on Charlie HR
If you would like your individual record to be deleted, you're welcome to ask your company to remove your details from our system on your behalf - as per our contracts - we are providing a service on their behalf and so are unable to remove your information purely on your request.
Please be aware that a deletion request means, full destruction of all individual data on the account, and is an irreversible action.
If you have any questions at all, contact us via live chat or email help@charliehr.com and we'll be happy to help!