We understand that some organisations require users to request administrator approval when connecting to external applications for the first time, including linking a Microsoft calendar and email access to Charlie Recruit. This step-by-step guide will help you and your administrator understand how to configure these!
What information do we require
In order to make the most of some of Charlie Recruit's automation, we need consent to:
Send and receive emails from a user's email account triggered on Recruit (via the Charlie Recruit App for Email)
Help schedule interviews with access to a user's Team calendar to find available interview slots and schedule meetings (via the Charlie Recruit App for Teams)
This will only apply to users in an organisation who have access to CharlieHR, a Charlie Recruit account, and have set up these integrations through their Charlie Recruit settings.
How to approve
Go to Enterprise Applications
Under Security, click on Consent & Permissions
In the User Consent Settings section:
Ensure Allow user consent for apps is selected
In the Admin Consent Settings section:
Set 'Users can request admin consent to apps they are unable to consent to' to YES
Under 'Who can review admin consent requests', add the users who can review the app
Click Save
Go to All Applications under 'Manage'
Select the App (Charlie Recruit App for Teams or Charlie Recruit App for Email - this process will need to be completed for both)
Go to Properties
Click the Delete button at the top to remove the application
Try to connect again on the Recruit and send the consent request for the App
Return to Enterprise Applications
Click on Admin consent requests under Activity and approve the app
Reconnect the app and you should be good to go!
Note: If you have already approved these applications and are still unable to connect, please ask your administrator to revoke consent for both applications and follow this set up guide when re-approving the request to ensure connectivity.