Note: Only Super Admins can request this.

We understand the importance of retaining the data held on Charlie, and so we provide the ability to request a full GDPR export from within your Charlie account. This contains all reports, information and documents held on Charlie. 

A Super Admin can action a full export by heading to Company>Settings and then scrolling to the 'Request full account export' button.

Once the export is ready to be downloaded, you will receive an email, and then you can just head back to Company>Settings and scroll to the same area again, and download the file. The report is in an XML format and will be deleted from Charlie after a week.

Once you download the file, you'll see various folders with different information in them, as well as a document titled 'company.xml' which includes the majority of your account data.

Your export will hold all company data, including, but not limited to, your handbook, all leave requests, all documents, salaries, report exports, reviews, polls, checklists and key dates.

Want to know more about how we deal with GDPR at Charlie? Have a read through our article here!