Note: Only Super Admins can request this.

We understand the importance of retaining the data held on Charlie, and so we provide the ability to request a full GDPR export from within your Charlie account. This contains all reports, information and documents held on Charlie. 

A Super Admin can action a full export by heading to:

Once the export is ready to be downloaded, you will receive an email notification. You can then download your account export to your computer.

From the email notification you receive you can click the button which will take you to your Charlie account.

Alternatively, you can just head back to:

Simply click the button to download the file. The report is in an XML format and will be deleted from Charlie after a week.

Once you download the file, you'll see various folders with different information in them, as well as a document titled 'company.xml' which includes the majority of your account data.

Your export will hold all company data, including, but not limited to, your handbook, all leave requests, all documents, salaries, report exports, reviews, polls, checklists and key dates.

Want to know more about how we deal with GDPR at Charlie? Have a read through our article here!