Note: Only super admins and admins can access the Billing page.

Your monthly invoice is calculated by taking the total number of users on your account during the last billing cycle and multiplying the total by x 4.

Each user on Charlie costs £4 per user per month + VAT.

For example if your invoice is generated on the 15th of November, your invoice will cover the total number of users on your account from the 15th of October-15th of November (including anyone who you archived during this period- they will then be removed from the next invoice).

You can see how many users are contributing to your next invoice, your next invoice billing date and how much the invoice will be for by:

  • Clicking on the Company tab

  • Click on Settings

  • Click on the Billing

Screen Recording 2022-12-15 at 11.19.12 am

Have any other pricing questions or need assistance? Just reach out via livechat or [email protected]

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