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How CharlieHR billing works

How your invoice is calculated, how payment is taken and where to access this information in your account.

Written by Alexandros Tofarides

Note: Only super admins and admins can access the Billing page.

Your monthly invoice depends on the size of your company at the time the invoice is generated. For example if your invoice is generated on the 15th of November and you have 15 active users, you will be billed on the 15-29 bracket. To see our pricing brackets, head here.

Where can I see my Billing:

You can see how many users are contributing to your next invoice, your next invoice billing date and how much the invoice will be for by:

  1. Clicking on the Company tab

  2. Click on Settings

  3. Click on the Billing


FAQs

Setup fees or additional costs?

No, there are no one time implementation fees or set up fees. To use the CharlieHR platform, you will only ever pay the standard monthly cost

Free trial?
Yes – we offer a 7 day free trial. You have access to all of our core features. No credit card details required. If you do input your payment details early, don't worry all users are entitled to the 7 days free!


Is there a minimum contract or annual plans?
No, Charlie is a monthly rolling subscription, with no minimum contract.

How do I pay?

Charlie accepts all major credit and debit cards, including American Express. We will automatically take payment from the card associated with your account on your monthly billing date. Want to know when your billing date is, find your invoices, or update your card details? Check out this article

How much does HR Advice cost?

For companies smaller than 10 team members, HR Advice costs £179 + VAT per month.

For teams bigger than that, it’s £299 + VAT.


If you have any questions at all regarding pricing, your Charlie subscription, or billing contact us via live chat, or email help@charliehr.com and we'll be happy to help!

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