Note: Only Admins and Super Admins can access the billing section of Charlie, or set a billing owner.
All of your billing information can be found in one section within your Charlie account.
Where can I find my invoices?
You are able to download your CharlieHR software invoices from your account!
Navigate to Company
Select Settings
Select the Billing tab
Scroll until you see all of your invoices
A copy of your invoice will still be sent to the billing admin on your account ✉️
or a custom billing email if provided.
The sender for this email will be CharlieHR, sent from the email address notifications@quaderno.io
It is currently only possible to set one billing admin per Charlie account.
How can I set a billing admin?
To change the billing admin:
Select Company from the navigation menu
Click on Settings
Click on the Billing tab within Settings page
You can then change the billing owner by selecting a team member from the drop down list provided
You can also set a custom email address to receive your invoices for example a general finance or accounts email inbox.
If you have any questions at all, contact us via live chat or email help@charliehr.com and we'll be happy to help!